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APPAY PRIVACY POLICY!

Effective date: 01 Jan 2022

Appay is firmly committed to the security and protection of personal information of our Users and their contacts. This Privacy Policy describes how Appay will collect, use, share and process personal information. Capitalized terms not defined in this Privacy Policy are defined in the Appay Terms of Service.

By accepting the Appay Privacy Policy and/or using the Services You consent to the collection, use, sharing and processing of personal information as described herein. If You provide us with personal information about someone else, You confirm that they are aware that You have provided their information and that they consent to our use of their information according to our Privacy Policy. You may opt-out at any time to prevent further use of the information shared via the Services.

1. PERSONAL INFORMATION COLLECTED

1.1 USER PROFILE

When You create a user profile in the Services and confirm being the holder of a certain number, Appay will collect the information provided by You. In order to create a user profile, You must register Your first name, last name and phone number. Additional information that may be provided at Your option include, but is not limited to, photo, gender, street address and zip code, country of residence, email address. Appay may supplement the information provided by You with information from third parties and add it to the information provided by You e.g. demographic information and additional contact information that is publicly available

1.2 INSTALLATION AND USE

When You install and use the Services, Appay will collect personal information from You and any devices You may use in Your interaction with our Services. This information may include e.g.: geo-location; Your IP address; device ID or unique identifier; device manufacturer and type; device and hardware settings; SIM card usage; applications installed on your device; ID for advertising; ad data, operating system; web browser; operator; IMSI; connection information; screen resolution;usage statistics; default communication applications; access to device address book; device log and event information; logs, keywords and meta data of incoming and outgoing calls; version of the Services You use and other information based on Your interaction with our Services such as how the Services are being accessed (via another service, web site or a search engine); the pages You visit and features you use on the Services; the services and websites You engage with from the Services; content viewed by You, content You have commented on or sent to us and information about the ads You see and/or engage with; the search terms You use; order information and other usage activity and data logged by Appay’s servers from time to time.

Some information, including, but not limited to, usage information and other information that may arise from Your interaction with the Services, cannot be used to identify You, whether in combination with other information or otherwise and will not constitute personal information for the purposes of this Policy.

1.3 THIRD PARTY SERVICES

You may provide us with Your user identifier information regarding, or to enable Your usage of, certain third party services (together with a mapped photo where applicable) e.g. social networking services and payment services, in order for the Services to interoperate with such third party services. You may use such third party services to create Your user profile or log in to our Services, share information with such third party services, or to connect Your user profile with the respective third party services. Such third party services may automatically provide us with access to certain personal information retained by them about You (e.g., your payment handle, unique identification information, content viewed by You, content liked by You and information about the advertisements You have been shown or may have clicked on) and You agree that we may collect, use and retain the information provided by these third party services in accordance with this Privacy Policy. You may be able to control the personal information You allow us to have access to through the privacy settings on the respective third party service. We will never store any passwords created for any third party services.

1.4 CONTACT INFORMATION

Where the Appay mobile applications (“Appay Apps”) are obtained from other sources than Google Play, You may share the names, numbers, Google ID’s and email addresses contained in Your address book (“Contact Information”) with Appay by enabling the Appay Enhanced Search Functionality. Where the Appay Apps are obtained from Google Play, we do not share any user Contact Information. In addition to Contact Information, if You choose to activate use of a third party service, such as social networks services, within the Services, Appay may collect, store and use the list of identifiers associated with said services linked to the Contact Information in order to enhance the results shared with other Users.

2. USE OF PERSONAL INFORMATION

2.1 STATISTICAL DATA FROM THE SERVICES

We use aggregated or anonymized personal information for statistical and analytical purposes. We may come to share such data with third parties.

We do not consider personal information to include information that has been made anonymous or aggregated so that it can no longer be used to identify a specific person, whether in combination with other information or otherwise.

2.2 PERSONALIZE OUR ADVERTISING AND COMMUNICATIONS

We may use any of the information collected, as set out above, to provide You with location and interest based advertising, marketing messaging, information and services. We may also use the collected information to measure the performance of our advertising and marketing services.

We may contact You for verification purposes or with information pertaining to the Services or special offers, e.g. newsletter e-mails, SMS and similar notifications about Appay’s and our business partners’ products and services. We also use the collected information to respond to you when you contact us.

2.3 COMPLIANCE WITH LAWS AND PREVENTION OF FRAUDULENT OR ILLEGAL ACTIVITIES

We may use the collected information to comply with applicable laws and to enforce our agreements and protect and defend the rights or safety of Appay, its Users or any other person and verify provided User profile information with third party providers and ensure technical service functionality and data accuracy, perform trouble-shooting and prevent or detect fraud, security breaches or illegal activities.

3. SHARING AND DISCLOSURE OF PERSONAL INFORMATION

In addition to the sharing and disclosure of personal information that is included as part of the functionality of the Services as described in section 2 above, Appay may disclose personal information if we believe such action is necessary to:

  • comply with the law, or legal process served on us;
  • protect and defend our rights and the enforcement of our agreements; or
  • protect the security and safety of Users or members of the public or other aspects of public importance, provided, of course, that such disclosure is lawful.

We transfer information to trusted vendors, service providers, and other partners who support our business and Services, such as providing technical infrastructure services, bug testing, analyzing how our Services are used, measuring the effectiveness of ads and services and facilitating payments as well as potential partners who may wish to work with us to provide other services. Appay will always require these third parties to take appropriate organizational and technical measures to protect personal information and to observe applicable legislation. Appay may also share personal information with third party advertisers, agencies and networks. Such third parties may use this information for analytical and marketing purposes e.g. to provide measurement services and targeted ads and for improvement of products and services.

We may disclose and transfer Your Information to our associated or affiliated organisations or related entities and to any third party who acquires, our business, whether such acquisition is by way of merger, consolidation or purchase of all or a substantial portion of our assets.

5. INFORMATION SECURITY AND TRANSFER OF PERSONAL INFORMATION TO OTHER COUNTRIES

In order to provide the Services, Appay will transfer, process and store personal information in a number of countries, including but not limited to India, and may also use cloud based services for this purpose. Appay may also subcontract storage or processing of Your information to third parties located in countries other than Your home country. Information collected within one country may, for example, be transferred to and processed in another country, which may not provide the same level of protection for personal data as the country in which it was collected. You acknowledge and agree that Appay may transfer Your personal information as described above for purposes consistent with this Privacy Policy. We take all reasonable precautions to protect personal information from misuse, loss and unauthorized access. Appay has implemented physical, electronic, and procedural safeguards in order to protect the information, including that the information will be stored on secured servers and protected by secured networks to which access is limited to a few authorized employees and personnel. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

6. ACCESSING AND UPDATING PERSONAL INFORMATION

Appay may on its own initiative, or at Your request, replenish, rectify, or erase any incomplete, inaccurate or outdated personal information retained by Appay in connection with the operation of the Services. When required by applicable law, You have the right to know what personal information is stored about You and to have any such information corrected or deleted on Your request. See contact details below.

7. MINORS

Services are not intended for or designed to attract anyone under the relevant age of consent to enter into binding legal contracts under the laws of their respectivejurisdictions. Appay does not intentionally or knowingly collect personal information through the Services from anyone under that age. We encourage parents and guardians to be involved in the online activities of their children to ensure that no personal information is collected from a child without their consent

8. CHANGES TO THIS PRIVACY POLICY

Appay may at any time with or without a separate notice change this Privacy Policy, and You are encouraged to review this Policy from time to time. In case of substantial changes, Appay will notify the Users by push notice or via notice in the Services. Your continued use of the Services after a notice of changes has been communicated to You or published on our Services shall constitute consent to the changed policy.

10. CONTACT

If You have any additional questions about Appay’s Privacy Policy or want to make a request regarding certain personal information, You are encouraged to contact Appay. The contact information is:

Udantastari Tech LLP, Ground Floor, BL-128, L Block, Hari Nagar, New Delhi 110064

You can also send Your enquiries (including in relation to any grievances to our Grievances Officer) via email to support@appay.app

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